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Exclusively for Women · Business & Sales

Become an AI Customer Support Executive

Learn to handle customer queries efficiently and empathetically using AI chatbots, ticketing tools, and support workflows.

Duration
12 Weeks
Live
2 Hrs/Week
Mode
100% Online
Fee
₹499 Only
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Backed by 20+ years in business consulting · 100+ clients across 15 countries · 200+ projects delivered

The Real Problem

Does This Sound Like You?

Want to work and earn, but most jobs demand rigid hours you can’t commit to right now
Career break has made it hard to know where to even restart
Curious about AI but overwhelmed by conflicting, unstructured content online
Tired of "become a lakhpati" courses that teach hype instead of an actual, usable skill

You don't have a skills problem. You have a starting-point problem.

Yes, I Want to Fix This — ₹499 →
Inside The Program

Why This Program Works

1
A universally needed role
Every business with customers needs support — this skill transfers across industries.
2
AI as your assistant, not your replacement
Learn to use AI to draft responses faster while keeping a human, empathetic tone.
3
Real ticketing tool practice
Hands-on work with the kind of support/helpdesk tools companies actually use.
4
Handle difficult conversations calmly
Structured frameworks for de-escalation and difficult customers.
5
Fully remote-friendly skill
Support roles are commonly remote and flexible — ideal if you need to work from home.
Reserve My Seat for ₹499
Who This Is For

Is This Right For You?

Women looking to start or restart a career from home
Homemakers and career-break returners who want flexible, remote-friendly work
Freshers and graduates with no prior experience in this field
Anyone curious about using AI tools for practical, income-generating work

What You Will Master

Respond to customer queries clearly and empathetically
Use AI to draft and refine support responses quickly
Manage tickets and prioritize urgent issues
De-escalate difficult customer conversations
Track and report on support metrics like response time
One skill. Twelve weeks. A real, provable career asset.
12-Week Curriculum

What You Will Learn, Week by Week

Weeks 1-2
Foundations of Customer Support
  • What great customer support looks like
  • Tone and empathy in written communication
  • Overview of ticketing and AI support tools
Weeks 3-4
AI-Assisted Responses
  • Drafting responses quickly with AI
  • Personalizing AI drafts to sound human
  • Building a response template library
Weeks 5-6
Ticket Management
  • Prioritizing and categorizing tickets
  • Managing response time expectations (SLAs)
  • Escalating issues appropriately
Weeks 7-8
Handling Difficult Conversations
  • De-escalation techniques
  • Staying calm and professional under pressure
  • Turning a complaint into a positive outcome
Weeks 9-10
Support Metrics & Reporting
  • Understanding response time and resolution rate
  • Using AI to summarize recurring issues
  • Reporting insights back to a team
Weeks 11-12
Capstone Project & Career Readiness
  • Handling a simulated support queue end-to-end
  • Resume and portfolio guidance
  • Live Q&A and course wrap-up
Your Mentor
Vijay Kawale
Vijay Kawale
CEO, Neubrain Solutions Pvt Ltd

20+ Years of Business Consulting, Now Teaching Directly

Vijay leads Neubrain Solutions, a business and IT consulting firm working with organizations across 15+ countries. An LSE alumnus, he has spent over 20 years helping companies adopt practical, technology-driven ways of working. Through this program, he brings that same hands-on, systems-first approach directly to women looking to build a flexible, in-demand skill.

20+
Years in Business Consulting
100+
Clients Across 15 Countries
200+
Projects Delivered

"I don't believe people fail because they lack talent. Most fail because no one ever showed them a clear, practical system to follow."

Limited Seats

Seats Are Limited By Design

This is a live, interactive program — not a pre-recorded video course. To keep every batch personal and give each participant real time with the trainer, enrollment for every batch is capped.

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FAQ

Frequently Asked Questions

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New batch starting soon · Weekday evening batch

12 Weeks
Live Online
₹499 Only

"Your career doesn't change until you learn a real, usable skill."